Limited Warranty Details  
Coverage – Labor
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center the labor charge to repair any defects in materials or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

Coverage – Parts
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished replacement parts needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

Coverage – LCD Panel

For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

Coverage – LED LCD Panel

For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option,refurbished LED LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model.

Coverage – PDP Panel

For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished PDP panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model.

How to Obtain Service

  • For assistance (U.S.A) - if you purchased RCA product in U.S.A, please call 1-888-977-6722 Or visit www.rca.com
  • For assistance (Mexico) - if you purchased RCA product in Mexico, please call 01-800-8233858 Or visit www.rca.com

[Mexico service center address]
Servicios Computacionales de Mexico, S.A. de C.V. Francisco Dfaz Covarrubias # 33, Ciudad Satelite CP. 53100, Naucalpan, Mexico

The service representative will review your options for service. As a convenience we offer three ways to obtain warranty service. You may mail your product to the address provided by the service representative, you may take your product to an authorized service center, or you may request in home service (servicer will determine if product is serviceable in home or must be taken back to local service center for repair). Service representative will supply instructions for preferred service. At the time of service proof of purchase such as original receipt, will be required. Only 37” PDP size and above are applicable for in-home-service.
 
   
Items Not Covered By Limited Warranty
 
Your limited warranty does not cover the following items:
  • Un-installation, Installation and adjustment of customer controls and operating instruction.
  • Batteries and customer replacement fuses.
  • Damage due to misuse, abuse, negligence or neglect including but, not limited to, damage resulting from exposure to moisture, humidity or salt.
  • Inability to receive a signal due to problems not caused by the product.
  • Damage to the product due to images burnt into the screen.
  • Product purchased or serviced outside of Country of Original Purchase.
    - i.e. Purchased USA can not be serviced in Mexico/Purchased in Mexico can not be serviced in USA.
  • Product modified or incorporated into other products.
  • Damage due to acts of nature, including but not limited to, lightning damage or flooding.
  • Service calls which do not involve any defect in materials or workmanship.

Commercial Use Excluded
This limited warranty only applies to products used for personal use and does not cover any product used for institutional, commercial or rental purposes.

 
   
LIMITATION OF WARRANTY  
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY APPLICABLE TO THIS PRODUCT. ON CORP US, INC., THE MANUFACTURER OF THIS PRODUCT, DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). NO VERBAL OR WRITTEN INFORMATION GIVEN BY ON CORP US, INC., ITS AGENTS, INDEPENDENT CONTRACTORS, SALES REPRESENTATIVES, EMPLOYEES, RETAIL DEALERS, WHOLESALE DISTRIBUTORS OR ANY OTHER THIRD PARTY SHALL CREATE A GUARANTY OR INCREASE. EXPAND OR MODIFY THE SCOPE OF THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR THE CONSUMER OF REPAIR OR REPLACEMENT OF THE PRODUCT. ON CORP US, INC. SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE PRODUCT OR ARISING OUT OF A BREACH EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS LIMITED WARRANTY AND THE DISCLAIMERS CONTAINED HEREIN ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO APPLICABLE LIMITED WARRANTY PERIOD(S) SET FORTH ABOVE.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU ALSO MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
 
 
     
 
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